FAQ

Who is the "right type" of resident for a residential assisted living facility?

Epiphany Care Homes residential assisted living facilities are designed for individuals who need help with daily activities but do not require the intensive medical care found in a nursing home. Here are key factors that help identify the right type of resident. The right type of resident for Epiphany Care Homes residential assisted living facility is someone who needs help with daily living tasks and supervision, 24-hour care. They should also be able to benefit from the social and community aspects of the environment and be emotionally prepared for the lifestyle transition.

What care options are offered?

The care options at a residential assisted living facility typically span a wide range of services designed to help residents live comfortably and with dignity. These services may include assistance with daily living activities (such as bathing, dressing, and eating), health management, memory care, recreational activities, housekeeping, transportation, and specialized support for both physical and cognitive needs. Epiphany Care Homes often work closely with families to ensure that care plans are tailored to the individual, and they offer flexibility to adjust care as the residents' needs change over time.

How is a resident's level of care determined?

Several factors are taken into consideration when determining a resident's care level. If the potential client is on a waiver, Epiphany Care Homes will work with the county assessor and care manager to determine the appropriate level of care needed. If a potential resident is paying privately, a registered nurse will complete an assessment to determine how many

Is there a nurse on call?

Yes, having a Registered Nurse (RN) on call 24/7 is a significant benefit for an assisted living facility like Epiphany Care Homes. It ensures that residents have access to professional medical guidance and support in case of emergencies or for any health concerns that may arise outside of regular staff hours.
While assisted living typically doesn't offer full-time medical care like a nursing home, the availability of an RN can provide a higher level of comfort and safety for residents who may have chronic conditions, need medication management, or have health issues that require occasional medical intervention.
Additionally, having an RN on call can help to:
  • Monitor residents' health and assess any changes in conditions.
  • Provide advice on medical care and guide staff in responding to medical emergencies.
  • Coordinate with physicians and specialists for ongoing care needs.
  • Assist with medication management to ensure residents are taking medications correctly and safely.

This level of support adds a layer of reassurance to families, knowing that there's professional medical oversight available whenever needed.

What training does the staff receive?

The staff at Epiphany Care Homes, like other reputable assisted living facilities, undergo extensive training to ensure they provide the highest level of care to residents. This includes fulfilling all state and federally mandated training requirements, such as personal care, medication management, CPR, elder abuse prevention, and infection control. Additionally, staff often receive specialized training in areas such as dementia care, behavior management, and resident advocacy. This comprehensive training helps ensure that staff are well-prepared to support residents' physical, emotional, and social needs while maintaining a safe and respectful environment.

Does Epiphany Care Homes have in-house physician services?

Yes. By partnering with Bluestone Physician Services, Epiphany Care Homes offers residents the convenience of in-house medical care, which can enhance their quality of life by providing easy access to routine healthcare services and reducing the need for off-site doctor visits. This partnership ensures that residents receive personalized and comprehensive medical care right where they live, contributing to their overall health and well-being.

What is the cost and what financial options are available to make care/services more affordable?

At Epiphany Care Homes, there are several financial options to help make assisted living more affordable:
  • Private pay is the traditional option, where residents or their families pay out of pocket.
  • Elderly Waiver (EW): A Medicaid program for seniors that helps cover long-term care services, though room and board may still be the resident's responsibility.
  • CADI Waiver: A Medicaid program for individuals with disabilities under age 65 that helps cover services needed for daily living.
  • Other programs: Veterans benefits, long-term care insurance, and local county subsidies may also help cover costs.

Additional Considerations:
  • Room and Board: Both the Elderly Waiver and CADI Waiver programs typically do not cover room and board costs (i.e., the cost of the actual room in the facility). This is something the resident or their family would still need to pay out of pocket.
  • Income and Asset Limits: Both the Elderly Waiver and CADI Waiver have income and asset limits to qualify for Medicaid funding. If the resident's income or assets exceed those limits, they may need to spend down their assets or explore other financial options.

It's important to explore these options to find the most affordable and suitable financial plan for their loved ones, and Epiphany Care Homes can assist families in understanding and navigating these financial resources.

What furniture is provided and what should a prospective resident bring when they move into Epiphany Care Homes?

Epiphany Care Homes provides essential furniture and items like a bed, nightstand, dresser, bedding, towels, and personal care supplies. Residents should bring comfortable clothing, personal comfort items like photos or favorite blankets, and any necessary assistive devices or medical items. Bringing items that make the residents feel at home, such as pictures or small decorations, helps create a more personalized living space. Always check with the facility about any specific guidelines regarding additional furniture or electronics.

What kind of transportation do you offer?

Epiphany Care Homes provides two primary transportation options:
  1. Metro Mobilityfor medical transportation, which is covered by insurance and ensures residents can get to medical appointments.
  2. Private vehicles for general transportation, such as social outings, shopping, and family visits, ensuring residents can maintain an active and engaged lifestyle even if they have mobility challenges.

Both options help ensure that residents have access to the services they need while maintaining their independence and social connections.

What is the visitor policy and are there restrictions on visiting hours?

  • Visiting Hours: Open 24/7, with no set visiting restrictions.
  • Call After 10:00 PM: Visitors should call the staff after 10:00 PM to notify them of their arrival.
  • Visitor Sign-In: Visitors may need to sign in upon arrival for security reasons.

This flexible visiting policy allows family members and loved ones to stay involved in the residents' lives while ensuring the safety and comfort of all residents, especially at night.

What is the average age of residents at Epiphany Care Homes?

The average age of residents at Epiphany Care Homes typically falls between 64 and 72 years old, although this can vary depending on the specific site location and the facility's focus.

What is Epiphany Care Homes's pet policy?

Epiphany Care Homes has a no-pets-allowed policy for residents, focusing on the comfort, safety, and well-being of all residents. However, alternatives such as family pet visits or pet therapy may be available to provide animal companionship. Residents who love pets should inquire about these options and discuss any specific needs with the facility staff.

What is Epiphany Care Homes's smoking policy?

Epiphany Care Homes has a no-smoking policy to ensure the health, safety, and comfort of all residents, staff, and visitors. Smoking is not permitted inside the facility or on the property, though smoking may be allowed in designated areas off-site. The facility also promotes a healthy living environment free from the harmful effects of smoking.